All of our shipping is Free of charge on orders over £400 within the London (M25) Area.
Orders are received within 5 Working Days (except for Custom sized Skylights)
We will contact you to arrange a suitable delivery time, once payment has been made.
Our own driver delivers all of our items within London (M25) in order to guarantee the safe arrival of our products.
Please be aware that as our drivers are alone and are pre loaded in our warehouse, we will require yourself or your builders to be onsite for the acceptance of our products on orders above 40kg.
Most of our products weigh a considerable amount varying from 10kg to 280kg there fore it may need more than two, four or even six men to unload depending on the size and weight of your product.
We will not accept liability for any broken skylights during the unloading process as it is down to the customer to organise this process on orders above 40kg.
All deliveries will have to be signed for once the lorry arrives prior to unloading.
In the event that the customer does not attend the delivery appointment or no one is there to accept your product, we will try and contact you via phone and text and voicemail before our driver leaves your delivery address.
If no contact is made, we will have no option but to return your product to our warehouse.