Track Your Order

To receive an update on your order, simply go to our website and fill out the contact form. Make sure to include your order number in the message field for faster processing. Our dedicated team will respond within a few hours with the latest information on your order.

What is the standard lead time for Frameless Skylights?

For Frameless Skylights in stock, the standard lead time is 3 to 6 working days for national delivery. Delivery is free within the M25 area.

What is the lead time for custom size products?

Our custom size products have a lead time of 3-6 weeks, with free nationwide delivery included.

Can I delay the delivery if I’m not ready yet?

Yes, you can! Simply let us know your preferred delivery dates by adding them in the "notes" box during checkout.

Is next-day delivery available on all orders?

Next-day delivery is available for small sizes that are in stock. For larger sizes or deliveries outside London, please contact us to confirm availability.

What vehicles are used for delivery, and what if I have a narrow pathway?

We deliver using either a Luton Van or a Flatbed Van. If you have a narrow pathway, please let us know in advance so we can plan accordingly.