Saris Extensions – Terms and Conditions

www.saris-extensions.co.uk is a site operated by Saris-UK Ltd. (‘We’). We are a limited company registered in England and Wales under company number 12378838 and have our registered office at 71-75 Shelton Street Covent Garden London WC2H 9JQ. Our main trading address is 95 Miles Road, The Generator Business Centre, Unit 3, CR4 3FH, VAT number: GB 363549280.

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.saris-extensions.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, registering to use our site or purchasing products on our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Please note in these conditions Saris Extensions is referred to as the Seller. Any customer purchasing goods from Saris Extensions is referred to as the purchaser
Other applicable terms:

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy, which sets out information about the cookies on our site.
If you purchase goods from our site, our terms and conditions of supply will apply to the sales.

  1. Basis of the contract.
    1 Any order received by Saris Extensions from the purchaser will be accepted at the entire discretion of the Seller, and if so accepted will only be accepted upon these conditions.
    1.2 Each order which is so accepted shall constitute an individual legally binding contract between the Seller and the Purchaser and such contracts hereinafter are referred to as an “order”.
  2. Price of Goods and Payments
    1 The price of the goods shall be contained within the Seller’s current published price list on the website, or if conflicting, the price contained within the quotation at the point of acceptance of the order.
    2.2 All published prices are inclusive of VAT but exclusive of delivery charges. Delivery charges shall be separately itemised on the final quotation.
  3. Payment
    1 Payment in full is required at the time of acceptance of the order.
  4. Delivery
    1 The goods will be delivered to the delivery address provided by the purchaser. If delivery is unsuccessful due to either
    (i) An inaccurate or incomplete delivery address
    (ii) No-one being present to accept delivery, or
    (iii) Inaccessibility
    then, once another delivery date is scheduled, the Purchaser will be charges for additional delivery charges for each attempted re-delivery.
    4.2 Delivery of the goods is deemed to have taken place when the goods have been unloaded to the nearest accessibly point located at the delivery address, which in many cases can be kerbside. Delivery any closer to the property is made at the driver’s discretion.
    4.4 Risk of damage to or loss of the goods shall pass over the Purchaser upon delivery.
    4.5 Please prepare for a larger vehicle size for delivery, we cannot guarantee the lorry size designated by third party hauliers scheduled for your delivery. Please notify Saris Extensions if you have access restrictions.
  5. Cost of Redelivery – In the event of redelivery, any associated costs will be the responsibility of the customer.
  6. Quality and Description of Goods
    1 All good supplied by the seller are subject to slight variations in colour/tint and a slight bow in the middle of the glass is to be expected.
  7. Restriction on Goods Usage I will only use the goods ordered for sale to, or final use by, end consumers in the UK (including Northern Ireland). This includes where those goods have been subject to non-commercial processing before their sale or final use.
  8. Handling and Storage after delivery
    1 Immediately after delivery and examination of the goods by the purchaser. The purchaser will be responsible for moving the goods to a suitable storage area. Please ensure the skylights are stored upright and away from any objects or environments that cause risk. The seller accepts no liability for goods improperly stored or handled.
  9. Fitting
    1 The seller recommends that the purchaser employ only the services of a quality and experienced fitter in the storage, handling, laying and installation of all glass units. The seller also recommends that the purchaser uses a good quality and suitable Foam Rope and neutral silicone.
    7.2 It is also important to consider that the opening for your skylight and lanterns needs to be 10mm bigger than the quoted skylight size, and flat units will need to be tilted to ensure fluid and rain water can drain efficiently.
    7.3 Please ensure you use the recommended silicone- a chemical incompatibility between silicones and the manufacturing can lead to discoloration and/or loss of adhesion to the substrate. This can result in potential depressurization of the glazing unit allowing moisture to penetrate inside the glazing unit and internal condense.
  10. Warranties and Liability
    1 Where the Purchaser notifies the Seller of any defect, damage or material difference in specification, the Seller will deal with the matter in accordance with the Purchasers legal rights.
    8.2 Where the Purchaser wishes to cancel an order of stock items prior to despatch the Seller will issue a full refund. Where the Purchaser wishes to cancel produced to order items, and manufacture has commenced, refunds will only be made after costs incurred have been covered.
    8.3 Where the Purchaser wishes to cancel an order once goods have been despatched the Purchaser shall be liable for the return charges.
    8.4 Where the Purchaser wishes to cancel an order once the goods have been received, the Seller shall accept return of the goods subject to Saris Extension’s return policy.
    8.5 It is the Purchasers responsibility to ensure the goods are returned to the Seller in the same condition that they were received by the Purchaser;
    8.6 Or the goods being collected by the Seller but the Purchaser will be liable for collection charges and must make the goods available, packaging them adequately to protect against damage.
    8.7 Should the Seller accept the wish of the Purchaser to return the goods after the initial 15 day period, payment by the Purchaser to the Seller of a Handling Charge of 25% of the price of the goods applies, along with initial delivery charges incurred and return costs.
    8.8 Following cancellation, refunds will be made within 14 days of receiving notification that the Purchaser wishes to return the goods to the Seller or on receipt of the returned goods.
    8.9 Orders placed on the Sellers premises are exempt from cancellation rights.
    8.10 Orders made to the Purchasers specification (custom/bespoke orders) are exempt from cancellation rights.
    8.11 The seller can provide estimates of quantities of goods but this will be based on general guidelines and the measurements which the purchaser has supplied. It is the purchaser’s responsibility to provide accurate measurements to ensure the correct dimensions of glass are ordered. The seller will not be responsible for any shortfalls or surpluses as a result of the purchaser ordering the incorrect quantity.
    8.12 The Seller shall accept no liability in respect of any defect or damage arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, defective or poor installation, mis-use or alteration or repairs of the goods (unless undertaken by the Seller).
    Return Policy- Our return policy can be found here.
  11. Accessing our site

Changes to our site- We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
9.2 Accessing our site-Our site is made available free of charge.We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
9.3 You are responsible for making all arrangements necessary for you to have access to our site.
9.4 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
9.5 Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.

  1. Changes to these terms
    10.1 We may revise these terms of use at any time by amending this page. Please check this             page from time to time to take notice of any changes we made, as they are binding on you.
  2. Your account and password
    11.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
    11.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
    11.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@saris-extensions.co.uk
  3. Intellectual property rights
    12.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.
    12.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
    12.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    12.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
    12.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from our licensors or us.
    12.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  4. No reliance on information
    13.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
    13.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to- date.
  5. Limitation of our Liability
    14.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
    To the extent permitted by law, we exclude all conditions, warranties and representations or other terms, which may apply, to our site or any content on it, whether express or implied.
    We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    (i) Use of, or inability to use, our site; or
    (ii) Use of or reliance on any content displayed on our site.
    ◦If you are a business user, please note that, we will not be liable for:
    (iii) Loss of profits, sales, business, or revenue
    (iv) Business interruption;
    (v)Loss of anticipated savings;
    (vi)Loss of business opportunity, goodwill or reputation; or
    (vii)Any indirect or consequential loss or damage.14.2 If you are a consumer user, please note that we only provide our site for domestic and private use.
    14.3 You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    14.4 We will not be liable for any loss or damage caused by a virus, distributed denial-of- service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
    14.5 We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
    14.6 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and Conditions of supply.
    14.7 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
    14.8 The views expressed by other users on our site do not represent our views or values.
    14.9 Please do not book any trades (roofers, cranes, or carpenters) prior to receiving and inspecting our products for any defects.

15.Malware & Viruses
15.1 We do not guarantee that our site will be secure or free from bugs or viruses.
15.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
15.3 You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of- service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

  1. Linking to our Web-Site
    16.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
    16.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    16.3 You must not establish a link to our site in any website that is not owned by you.
    16.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
    16.5 We reserve the right to withdraw linking permission without notice.
    16.6 The website in which you are linking must comply in all respects with the content standards set out in the Customer Content section above.
    16.7 If you wish to make any use of content on our site other than that set out above, please contact us: info@saris-extensions.co.uk (Third party links and resources in our site)
    16.8 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Please note we have no control over the contents of those sites or resources.
  2. Applicable law

17.1 If you are a consumer, please note that English law governs these terms of use, its subject matter and its formation. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
17.2 If you are a business English law governs its subject matter and its formation and any non-contractual disputes or claims. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any problems or enquiries we can be contacted on the details listed below:
Phone: 07508 265 383
Email: info@saris-extensions.co.uk.
Post: Saris-UK Ltd 95 Miles Road The Generator Business Centre Unit 3 CR4 3FH
Registered Office: Saris-UK Ltd 95 Miles Road The Generator Business Centre Unit 3 CR4 3FH

Thank you for reviewing our terms.